By Flow Automated Intelligence For Housing Operations Leaders, Governance Teams, Data Protection Officers, IT Managers and Compliance Managers What this blog covers: Most Housing Associations already have processes for managing information requests, but STAIRs introduces new expectations around visibility, auditability and…
STAIRs is Coming: What Housing Associations Need to Have in Place Before October 2026
By Flow Automated Intelligence For Housing Operations Leaders, Governance Teams, Data Protection Officers, IT Managers and Compliance Managers. What this blog covers: STAIRs compliance is often framed around April 2027, but the first critical deadline arrives six months earlier. This blog…
The Hidden Cost of Disorganised Documents and Contracts – and How TFMs Can Turn Information Into Action
By Flow Automated Intelligence · 5 min read · For FM Directors, Account Managers, Digital Transformation Leaders and Asset Owners Every building generates information. Operation and maintenance manuals. Compliance certificates. Service records. Asset data. Contracts. Warranties. Drawings. Reports. Over time, these…
PFI Handback Is Coming. Here’s What TFMs Need to Know – and How to Get Ahead
By Flow Automated Intelligence · 5 min read · For FM Directors, Account Managers & Digital Transformation leads Let’s be direct: most TFM teams know PFI handback is coming. What’s often underestimated is not the process itself but the level of…
From Digitisation to Intelligent Automation: Get the Foundations Right and The Rewards Will Follow
Automation isn’t always the most visible part of digital transformation, but it is one of the most important. In many organisations, it sits beneath the surface: connecting systems, structuring processes, and enabling teams to move faster with greater consistency. When done…
Automation Unlocked 2026: Why Real Processes Beat Hype Every Time
By Karl Wilson, Technical Director, Flow Automated Intelligence If you work in a document-heavy organisation, this will sound familiar. A client sends over a contract. It lands in someone’s inbox, gets printed, signed, scanned, and emailed back. Once the agreement is…
Flow Automated Intelligence – Starting 2026 With a Triple Triple Crown
2026 has barely begun, but Flow Automated Intelligence is already setting the tone for the year ahead. In just the first two weeks of January, the business has achieved something rare: not one Triple Crown… but three. Nine major customer milestones…